Unconventional Tactics to Hone Your Skills as a Sales Professional
You know the basics of sales such as active listening, setting goals, continuous learning? It’s all well-trodden ground. But let’s venture off the beaten path and explore some unconventional tactics that can truly sharpen and hone your skills. These are the strategies that don’t always make the headlines but can have a profound impact on your effectiveness and success.
Imagine you did hone your skills as a sales professional and you’re in a high-stakes meeting. The client throws a curveball, a question you didn’t anticipate. Panic? Not if you’ve practiced improv. Improvisational theatre teaches you to think on your feet, respond creatively, and keep the conversation flowing.
Why It Works
Improv isn’t about acting, it’s the purest form of action you can use to hone your skills; it’s about reacting. It trains your brain to be agile and adaptable—key traits for any sales professional. “Yes, and…” is the mantra, encouraging you to accept what’s given and build on it constructively. It’s like mental yoga, stretching your cognitive flexibility.
Try This
Join a local improv group or take an online course. Even a few sessions can dramatically improve your ability to handle unexpected situations with confidence and creativity.
Why do people make the choices they do? Asking yourself this question enables you to transform your thinking in such a way that you hone your skills to a degree which is instinctive. Behavioural economics can give you the answer. This field explores the psychological, social, and emotional factors influencing decisions. Understanding these can transform your sales approach.
The Science Behind It
Books like “Predictably Irrational” by Dan Ariely reveal how subtle cues can influence buying behaviour. For instance, framing a product’s benefits in terms of avoiding losses rather than gaining benefits can be more persuasive. It’s all about tapping into the buyer’s subconscious mind. A key aspect of honing your skills in sales.
Apply This
Experiment with different framing techniques in your pitches. Notice how slight changes in wording can lead to significantly different outcomes. This knowledge equips you to tailor your approach to the hidden drivers of your clients’ decisions.
Success is great, but failure is often the best teacher. A “failure resume” lists your professional missteps and what you’ve learned from them. It’s a powerful tool for growth and resilience.
How It Helps
Documenting failures forces you to confront and analyze them, turning each setback into a learning opportunity. This practice builds resilience, a critical trait in the rollercoaster world of sales.
Start Today
Reflect on your biggest professional failures. Write down what happened, why it happened, and what you learned. Review this regularly to ensure you’re applying these lessons moving forward. If you want to be the best at what you do, which in this case is hone your skills to the point where you’re almost like a mind reader, you’ll pay close attention to doing this.
Sometimes, the best ideas come from outside your field. Cross-industry learning involves exploring how other sectors tackle challenges, which can spark innovative solutions in your own work.
Fresh Perspectives
Attending a marketing workshop or a customer service seminar can provide new insights. The hospitality industry, for example, excels in customer experience, offering lessons that can enhance your client interactions.
Implement This
Set a goal to attend one cross-industry event per quarter. Bring back at least one actionable idea from each. This practice keeps your approach fresh and adaptable.
Who hones their skills more than an athlete? You should think in the same way an athlete does. They regularly use visualize, and visualization involves mentally rehearsing your performance to enhance your real-world results. It’s not just about seeing the end goal but imagining every step of the process.
Honing your Skills in Sales: A bit of Psychology
Visualization primes your brain for success. By vividly imagining a successful sales interaction, you’re essentially training your mind to perform under pressure.
Practice through visualization
Before a big sales pitch, close your eyes and visualize the entire interaction. Picture yourself handling objections smoothly, engaging the client, and closing the deal. This mental practice can boost your confidence and performance.
Understanding your company’s inner workings can enhance your sales strategy. Spend time shadowing different departments to see how they operate and how you can better align your efforts.
Why It’s Valuable
Seeing how the customer support team handles complaints or how marketing crafts messaging provides a holistic view. This knowledge helps you tailor your sales approach to fit the company’s broader strategy and customer needs.
Take Action
Arrange a “shadow day” once a month. Choose a different department each time and spend the day learning about their processes and challenges. This experience fosters collaboration and strategic alignment.
Big changes start with small steps. Micro-habits are tiny, consistent actions that lead to significant improvements over time. They’re about making incremental progress that compounds into major gains.
The Concept
Instead of overhauling your entire routine, focus on small, manageable changes. These could be as simple as reading one page of a sales book daily or practicing a five-minute pitch every morning.
Identify a few micro-habits that align with your goals. Track them daily and reflect on your progress regularly. Over time, these small actions will build into substantial skill enhancements.
Final Thoughts
In sales, standing out means constantly evolving. These unconventional tactics—improv, behavioural economics, failure resumes, cross-industry learning, visualization, shadowing, and micro-habits—can provide fresh perspectives and powerful tools to hone your skills. Remember, the journey to excellence is ongoing, and embracing these unique strategies can help you stay ahead of the curve and achieve lasting success.
Eric G. Charles
Get The Book
Learn the power of sales with "The LIPS Sales System," a revolutionary approach to sales training that simplifies complex techniques with the science to back it up.
Learn More
Improve Your Sales Skills
Sign up now for FREE and get access to FREE Sales Training Videos and Bonus Training Information
ABOUT
The LIPS Sales System is an approach that has been shown to improve customer satisfaction and increase sales revenue.
Closer College © 2024 Trinidad and Tobago and Internationally - All Rights Reserved.